Organizational Structure & Operational Workflow

Founders & Shareholders

The Board of Shareholders is responsible for high-level policy-making and strategic business decisions. While the Shareholders maintain oversight of all company activities, day-to-day operational control is delegated to the General Manager.

General Manager (GM)

The General Manager operates under the direction of the Shareholders and oversees department heads, including the Sales, Factory, Finance, and Purchase Managers. The GM holds discretionary power over core business matters while remaining accountable to the Shareholders. All decision-making regarding lower-level portfolios is channeled through the General Manager.

Project Manager

An executive position whose primary function is to lead teams in achieving specific project goals on time and within budget. Additionally, this role serves as a successor-in-training for the General Manager, providing emergency coverage for the GM or other senior leadership roles as required.

Sales Manager

Reporting to the General Manager, the Sales Manager coordinates with the Factory Manager on production requirements related to sales orders. They oversee sales and site engineers, ensuring all activities are monitored and controlled. The Sales Manager is granted independent discretionary power for sales-related decisions of a standard magnitude.

Factory Manager

The Factory Manager serves as the senior-most authority within the manufacturing facility. They oversee all factory operations, reporting directly to the General Manager and coordinating closely with the Sales Manager. This role is vested with independent authority over internal factory affairs.

Executive Secretary

The Executive Secretary supports Top Management and acts as a primary liaison. This role coordinates with the Government Relations Department to manage official and regulatory matters.

Purchase Manager

The Purchase Manager oversees all procurement activities, supported by a Purchase Assistant and Storekeeper. They coordinate with the Finance Manager to ensure budgetary alignment and resource availability.

Finance Manager

Reporting to the General Manager, the Finance Manager operates through a Finance Assistant. This role coordinates with all department managers to manage financial health and departmental budgets.

Operational Arrangements

Shop-Floor Production

Production is managed by the Factory Manager and executed by the Factory Supervisor.

• Team Leadership: Under the Supervisor, Team Leaders are assigned to specific production tasks, overseeing skilled technicians, carpenters, and helpers.
• Quality Control: Independent Quality Control (QC) Engineers evaluate raw materials and the accuracy of molds and finished products. Their feedback is implemented immediately to maintain standards.
• Planning: Production schedules and plans are developed and implemented by the Factory Manager in conjunction with the Supervisor.

Site Job Execution

Maintenance sites are managed by independent Site Supervisors and monitored by the Sales Manager through Site Engineers.

• Scaling: The number of supervisors and engineers is adjusted based on the project's complexity and volume.
• Safety: Independent Safety Engineers implement safety programs and conduct periodic awareness training for all crews.
• Project Focus: For major projects, a Project Manager is stationed on-site to lead site engineers in quality evaluation and project assurance. Dedicated supervisors and safety officers are assigned to these high-priority jobs.

Sales & Customer Service

Managed by the Sales Manager under the General Manager’s oversight, this department is staffed by qualified engineers.

• Responsiveness: Representatives conduct periodic site visits and respond to inquiries, providing on-the-spot evaluations, service plans, and budgeting.
• Estimation: Inquiries are processed by a team of estimators consisting of qualified Sales and Site Engineers.

Procurement & Dispatch

• Procurement: Managed by the Purchase Manager, who ensures timely supply by coordinating with Factory, Sales, and Finance departments.
• Dispatch: Comprised of a Dispatch Assistant, drivers, and delivery helpers. The Dispatch Assistant prepares delivery schedules in coordination with the Factory Manager.

Management Evaluation

The "Organizational Management System" is reviewed regularly by Top Management through scheduled meetings. Individual performance and efficiency are monitored, with responsibilities adjusted to align with identified capabilities and professional growth.